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Disruptive technologies, emerging methodologies, and game-changing ideas. Product Hacker covers the people and concepts that are changing the face of business, all in 30 minutes or less. Tap into new technologies and keep your business ahead in a world that's constantly innovating. Brought to you by Arcweb Technologies.

Jun 15, 2018

Automation helps companies save millions of dollars a year by taking humans out of the customer support process. But at what cost? We present a brief cautionary tale about customer satisfaction, project management, and the future of machine learning.

Hosted by Kurt Schiller, producer by Martin R. Schneider.