Dec 7, 2018
Innovation in the public sector comes with a whole new set of challenges. We spoke with Erik Johanson, director of innovation at SEPTA, about the ins and outs of driving innovative thinking, managing change, and finding clever solutions to budgetary constraints while meeting the daily transportation needs of 1.5 million...
Nov 12, 2018
Product market fit is at the heart of every product decision, from features to architecture. But how can you find market fit in today's constantly shifting tech landscape? We spoke with Ubek Ergashev of Comcast's machineQ IoT platform about making the pivot from infrastructure to product company, the state of IoT, and...
Oct 4, 2018
Managing one product is hard enough. What do you do when it's time to add more? On this episode, we speak with Brian Glick of Chain.io about adopting a multi-product strategy, understanding customer value across multiple products, differentiating company brand from product brand, and what product managers can learn from...
Jul 26, 2018
Frustrating, confusing, and obtuse – bad voice interfaces are a uniquely terrible experience. Companies like Amazon, Microsoft, and Apple have raised the bar on what "good" voice looks like, but there's still work to do.
This month, we talk to Len Damico, Arcweb's head of design, about what makes a voice interface...
Jun 15, 2018
Automation helps companies save millions of dollars a year by taking humans out of the customer support process. But at what cost? We present a brief cautionary tale about customer satisfaction, project management, and the future of machine learning.
Hosted by Kurt Schiller, producer by Martin R. Schneider.
Klockworx...